About Live Well OT

Meet Our Team

Alison Thiel - Director and Senior Occupational Therapist. Alison juggles a client caseload with the management of a business and all that comes with that. Since graduating from Charles Sturt University - Albury in 2006, Alison has worked in a variety of practice areas, giving her diverse skills, knowledge and experience. She has worked in remote indigenous communities; palliative care; specialist vision service; community health; acute hospital; in-patient rehabilitation; Hand Therapy & the private health sector. Having worked in the north east of Victoria since 2008, Alison has great knowledge of the local area and support services available to ensure your clients receive the assistance they require to ”live life to their greatest potential”.  

Sarah Sheather - Practice Manager/Administration - works a day and a half a week ensuring the invoicing runs smoothly and general business management. Sarah has a young family that she adores. 

Robyn Sharman - Allied Health Assistant - graduated from her Certificate IV in Allied Health Assistant in 2018. She assists the Occupational Therapists with tasks to help them provide a thorough and timely service to our clients as well as completes direct support for clients under the direction of one of the OTs. 
From Left to Right: Robyn, Sarah & Alison

Nerae Anstee - Senior Occupational Therapist - Nerae joined the team in 2018 in a full time capacity and has been a brilliant asset to the team. She has been working in Private Practice in the community settings for the last 6 years and has a special interest in home modifications. Nerae studied at Latrobe University in Bendigo. Outside of work, Nerae enjoys coaching and playing netball.

Sherin Smith - Occupational Therapist - Is our Casual OT who is based in Wangaratta. She comes with a wealth of experience including work within a hospital setting, community rehabilitation and private practice. Sherin also works at North East Health Wangaratta as the senior OT on the acute wards. On average, Sherin will work a day a fortnight and will assist to cover the Wangaratta & Benalla area. Sherin also enjoys playing netball and spending time with her young family. 

Simone Svarc - Occupational Therapist - Simone joined the team initially in a part time position 2 days a week however at the commencement of 2020 she increased to working full time. Simone has skills in a vast number of clinical areas, with particular interests in Neuro Rehab and Pain Management. When not working, Simone enjoys keeping fit, enjoying nature and visiting wineries. 

Cassie MacGibbon - Casual Allied Health Assistant. Cassie is based near Wangaratta and helps us with clients in the Wangaratta/Benalla area with her vast experience as an Allied Health Assistant. Cassie also works as a swimming instructor in her spare time and thoroughly enjoys spending time with her family especially the 4 legged members. 

Days & hours of operation

Live Well Occupational & Hand Therapy Services is an appointment based service within our usual hours of Monday to Friday, 8:00am to 4:30pm. 

We strive to offer flexibility and as we understand that these days and times don't always work with people and their busy lives, please speak with one of our friendly staff if and we will endeavour to assist you with an after hours appointment. 

Area of service

Our area of service covers north east Victoria and southern NSW including:
  • Albury & Wodonga
  • Wangaratta
  • Benalla
  • Tallangatta
  • Mitta Valley
  • Holbrook
  • Culcairn
  • Beechworth
  • Yarrawonga
  • Myrtleford
  • Corowa
If you live in a location other than what is listed, please don’t hesitate to contact me to see if I can  be of assistance to you.

All Live Well OT & Hand Therapy services are offered in the comfort of your home.

Clinic Location

Live Well OT has a clinic at 148 Corrys Road, Thurgoona (on the outskirts of Albury).

Depending on where the individual lives and their unique needs, therapy can and regularly is in their homes.

Live Well OT also has access to consulting rooms in both Wangaratta & Benalla.

Live Well OT can assist:

  • Self-funding individuals including State Trustees
  • People who are eligible for
    • National Disability Insurance Scheme (NDIS)
    • Department of Veterans Affairs (DVA)
    • WorkCover
    • Transport Accident Commission (TAC)
    • People who have Private Health Insurance with extras including Occupational Therapy Services
    • People who have funding through Aged Care Packages, Flexible Support Packages, Post Acute Care etc
  • Chronic Disease Management Program through Medicare (formally Enhanced Primary Care (EPC) Program)
Live Well OT is registered to provide both Occupational Therapy & Hand Therapy for clients covered by BUPA Private Health Insurance
Home Care Packages


Live Well OT will accept self-referrals as well as referrals from health care providers. A Doctors referral may be required depending on the funding source – Live Well OT can liaise with the clients GP to arrange this if required.  

Privacy of client information

We take the privacy of every client we see very seriously. For details of how Live Well OT gather, store and utilise client information, please refer to our Privacy Policy below. 

Need to lodge a Complaint?

It is essential that we provide a quality service to our clients at Live Well OT. Should you or someone you know have experienced an incident that you wish to lodge a complaint for, please contact us at Live Well OT immediately so that we can work towards rectifying the situation. Please refer to the attached Complaints Form for further information